I Have Placed an Order. Can I Arrange to Pickup the Order?

Yes, we do offer this as an option to our customers. If you are interested in using a preferred freight carrier, we can either arrange the shipment directly with the carrier based on your instructions and requirements, or you can arrange to have the carrier pickup the shipment. We also allow our customers to arrange pickup using a personal vehicle.

If you are interested in picking up an order using a personal vehicle, we do offer this option as a shipment method from our Olathe, Kansas distribution center. This should be advised at the time the order is placed so it can be classified on the order for our distribution center. We charge a $25 Pickup Fee that will be added to your order as shipping charges. We will also require the contact to notify the order is ready for pickup. If your order is already placed, you may contact our Customer Service department by phone, 1.800.444.8172, or email, GersonCS@gersoncompany.com, to request this change to be made to your order if it hasn’t already shipped.

All pickups MUST be scheduled 24-hours in advance by calling 1.913.535.7347.