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Contact Us

Headquarter Location:

The Gerson Companies
1450 S. Lone Elm Rd.
Olathe, KS 66061

Phone: 913-262-7400
Toll Free: 800-444-8172
Fax: 913-535-7592
Toll Free Fax: 800-301-4548
Hours: Mon-Fri 7 AM – 6 PM CST

Submit claims to claims@gersoncompany.com using the following forms:

Credit/Replacement Request Form
Return Request Form

Please note, all credit requests exceeding $150 for one item number must include a photograph with the form.
IMPORTANT: All information must be provided for these forms otherwise the credit cannot be processed. Please keep the original box as the shipping carrier may need to look at it.

Please contact our Customer Service department by emailing gersoncs@gersoncompany.com. A Gerson representative will contact you as soon as possible. Feel free to review our Customer Service department by answering a few short questions here.


Important Dates:

Olathe Showroom Opens (Fall/Holiday): December 5, 2016
Atlanta Mini-Market:
March 8-10, 2017
Las Vegas ASD Market:
March 19-22, 2017
Dallas Mini-Market:
March 22-25, 2017