The Gerson Companies
Local Phone: 913-262-7400
If you have any questions, or are looking for instructions like how to check an order’s status or request a catalog, please visit our Frequently Asked Questions webpage under the Contact drop down menu. Our FAQ’s section is reviewed and updated with some common questions we receive from our customers on a regular basis, and your question might be answered in this section.
You may also contact our Customer Service department with any questions you may have using the contact information provided above. We are open every business day (Monday through Friday) except on national holidays from 8 AM to 5 PM. You may also contact your Gerson Sales Representative with any questions you may have.
If you would like to submit a claim, please complete the appropriate form for your request below and email to firstname.lastname@example.org:
IMPORTANT: All information must be provided for these forms otherwise the credit cannot be processed.
Full completion of the form will also ensure faster processing for your request.
Please note all credit requests exceeding $150 for one item number must include a photograph with the form. Also, please keep the original box you received your product in as the shipping carrier may need to look at it.
Feel free to review our Customer Service department by answering a few short questions here.