How Can I Check the Status of my Order?

Order Statuses for all orders placed against your account are available on your The Gerson Companies online shop website account. Order Statuses listed under your web account are for all open orders you have placed with The Gerson Companies, whether the order was placed using our online shop or if you called or faxed in your order.

For more information on how to access Order Status information in your online shop account, please see the same question below under FAQs for our Online Shop.

If you currently do not have website access to our online shop, please Request Website Access.  You may also call our Customer Service department at 1.800.444.8172, or email them at to request more detailed information about the current status of your order. You may also contact your Gerson Sales Representative to obtain Order Status details as needed.