This page includes information to the most popular questions received about Sterling tree products.[separator top=”20″ style=”none”] [toggle title=”We have replaced the fuses in all three palm tree trunks but it made no difference. I love this tree and really don’t want to pay full price to replace it. Any suggestions?” open=”yes”]When enough lights go out and they are not replaced, a power surge within the product can occur. If the light bulbs have turned a slight black, there is nothing to be done to fix the lights. If the bulbs have not turned black, then all lights need to be replaced to fix the problem.