We offer several shipping methods to ship your The Gerson Companies orders.
Flat Rate Shipping (Standard): This is the most common shipping method our customers’ use. When you place your order in our online shop and select “Gerson Truck”, we will apply Flat Rate Shipping as the method of shipment. Flat Rate Shipping is calculated based on your order total and the designated shipping destination for the order. We apply a flat percentage ranging from 11% to 18% of the order total as shipping charges, and the percentage charged varies by United States region where the shipping destination is located (distance from our Kansas distribution center). You can review our Flat Rate Shipping information here; included in this document is a map showing the different regions and percentage that will be applied to the order total for each region. Shipping rates are reviewed semi-annually, and some restrictions may apply.Important Details about Flat Rate Shipping:
An additional fee of $40.00 USD will be applied to any order where any of the following services are requested for shipment delivery: Lift-gate Delivery, Inside Delivery (10 feet inside the door), and/or Residential Delivery.
Effective December 5th, 2017: Flat Rate Shipping orders under $250.00 USD will incur a $15.00 USD freight surcharge in addition to the Flat Rate shipping amount calculated based on the destination for the order.
Prepaid: If you have an account with a carrier, such as FedEx or UPS, and would like us to ship your order under your account number, please be sure to provide this information when placing your order. Advise the preferred small parcel carrier you want to use for shipment, and supply your account number for the corresponding carrier.
We can also process shipments for large parcel orders with a preferred or designated carrier, such as DHL. In order to process shipments with a specific carrier, we require direction on how to route the order for shipment using a designated carrier.
Customer Pickup: If you are interested in picking up an order using a personal vehicle, we do offer this option as a shipment method from our Olathe, Kansas distribution center. This should be advised at the time the order is placed so it can be classified on the order for our distribution center. We charge a $25 Pickup Fee that will be added to your order as shipping charges. We will also require the contact information to notify when the order is ready for pickup. If your order is already placed, you may contact our Customer Service department by phone, 1.800.444.8172, or email, GersonCS@gersoncompany.com, to request this change to be made to your order if it hasn’t already shipped.
All pickups MUST be scheduled 24-hours in advance by calling 1.913.535.7347.