Accounts Receivable Specialist

Join our family.  The Gerson Companies is a third-generation family-owned seasonal, gift and home decor importer that has been in business for over 77 years. We are headquartered in Olathe, KS with offices in Hong Kong, Shanghai and sales personnel across the United States. We showcase our product lines in over 10 markets across the country including permanent showrooms in Atlanta and Las Vegas. We offer competitive compensation in addition to benefit plans including medical, dental, vision, 401k, and opportunities for growth.   

Position Summary: We are seeking an Accounts Receivable Specialist to post customer payments by recording cash, checks, wire, and credit card transactions. This position must maintain positive business relationships while handling; collection issues, resolving discrepancies, and short payments. This is a high volume fast past environment. 

What an average day might look like: 

  • Manages and maintains customer accounts
  • Makes a combination of customer service and/or collection type calls to customers
  • Investigates short payment or claims issues
  • Takes the appropriate escalation action when needed
  • Partners with the appropriate personnel in Sales, Sales Support, Distribution, and Accounting to resolve customer issues
  • Ensures completion of account reconciliation
  • Validates billing accuracy
  • Prepares reports or analysis on a monthly basis 
  • Provide above and beyond customer service
  • Enters payment information into the system
  • Prepares bank deposit 
  • Multi-tasking using multi screens
  • Other duties as assigned

What you need to bring to the table: 

  • Accounts Receivable experience with business to business customers
  • Solid experience with Microsoft Office (Outlook, Word and intermediate level Excel)
  • It’s all in the details so bring a keen eye to your work 
  • Bring your typing skills
  • Above average communication skills both verbal and written
  • A self – motivated, self – starter
  • A high sense of urgency and multitasking skills 
  • Ability to work with customers, internal and external 
  • Team player promotes team atmosphere, collaborate with others and shares best practices